COLLABORATIVE QUALITY SYSTEMS
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COLLABORATIVE QUALITY SYSTEMS
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The GRTrack "CLEI™ Code/Product Change Notice (PCN) Processing System" was developed to be implemented at the Product Management level within an organization that is ISO9001:2008 compliant or working toward being complaint. This system has been designed to meet the requirements of Telcordia™ GR-209, Generic Requirements for Product Change Notices, and Telcordia GR-485, COMMON LANGUAGE® Equipment Coding Process and Guidelines Generic Requirements. New users are encouraged to review the GRTrack User Guide before entering data. Key Benefits
Customer/Contact Database Contact information can be manually entered or ported from MS Outlook to GRTrack™ to create contact records. The association that is established between the company record, contact record and associated part numbers list, ensures that the appropriate contacts receive PCNs each time a part changes. The system provides reports that include a Customer List, Customer Contact Detail and a Customer Email Log. CLEI Code Request Record GRTrack™ uses GR-485 guidelines to select the information the user inputs. The collected data is formatted and emailed directly to Telcordia. The system allows the user to attach supporting documentation before the request for the CLEI is sent. Until a response is received from Telcordia, the record remains in pending status. The user may select from several reports including: CLEI Code Request Listing, Open CLEI Code Request Listing, CLEI Code Request Listing by Part Number and Formatted CLEI Code Request Automatically Transmits CLEI Code Requests to Telcordia Once the data has been entered a CLEI Code Request is formatted, using GR-485 guidelines, and emailed to Telcordia. This formatted CLEI Code Request can also be printed or emailed to anyone on the contact list. GRTrack™ puts all the CLEI Code and PCN data at your fingertips. The system builds a history of product changes, keeps customer and contact information current and accessible. GRTrack™ is an outstanding management tool that will make the CLEI Code Request and Product Change Notice processes fast, easy and painless. A full featured demo version of GRTrack™ is available. Email your Name, Title, Company, Address and phone number to CLEIHelp@collaborativequality.com
GRTrack provides
complete compliance to Telcordia requirements at the
most cost effective price in the industry. Try
it out yourself for free with the full feature Demo.
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